Views: 23 Author: Site Editor Publish Time: 2025-03-03 Origin: Site
1. Product customization service
Different rescue scenarios have different requirements for hydraulic tools. For example, traffic accident rescue requires portable hydraulic shears and expanders, while earthquake rescue may require larger tonnage demolition tools. ODE can customize hydraulic rescue equipment of different specifications according to customer needs, including shearing tools, expanders, hydraulic rams, demolition tools, etc., and adjust parameters such as working pressure, blade material, and battery life to meet the use requirements in specific environments.
2. Technical consultation and solution design
For customers who purchase hydraulic rescue tools for the first time, ODE provides professional technical consulting services to help customers choose the most suitable tool combination. In addition, ODE can also provide a complete rescue equipment configuration solution based on the customer's actual rescue mission to ensure the coordination between tools and improve rescue efficiency.
3. Product training and operation guidance
The correct use of hydraulic rescue tools is crucial for rescue personnel. ODE provides detailed training services, including equipment operation methods, safe use specifications, daily maintenance skills, etc. The training content can be carried out through on-site teaching, video tutorials, remote guidance, etc., to ensure that rescue personnel are proficient in the use of equipment and improve rescue efficiency and safety.
4. Equipment maintenance and repair services
In order to ensure that hydraulic rescue tools maintain optimal working conditions for a long time, ODE provides regular maintenance and overhaul services, including:
Routine inspection: Check key components such as hydraulic oil circuits, seals, batteries, etc. to ensure the normal operation of the equipment.
Fault diagnosis: For possible problems with the equipment, such as insufficient pressure, reduced shear force, hydraulic leakage, etc., ODE provides accurate troubleshooting and rapid repairs.
Parts replacement: Provide original spare parts such as blades, seals, hydraulic oil, etc. to ensure that the performance of the equipment is not affected.
5. Emergency after-sales support
During rescue missions, sudden failure of hydraulic tools may affect the progress of rescue. ODE provides emergency after-sales support, including 24/7 online technical support, remote diagnosis services, and can provide rapid repair or replacement of equipment according to customer needs to minimize the impact of tool failure.
6. Product upgrade and transformation services
With the development of technology and changes in rescue needs, ODE can provide customers with equipment upgrade services. For example, we improve the power output of hydraulic rescue tools, optimize blade design, add wireless remote control functions, etc., to ensure that rescue equipment is always at the leading level in the industry.
Conclusion
ODE is not only a manufacturer of hydraulic rescue tools, but also a partner that provides full-service. From product customization, technical consultation, operation training to equipment maintenance, emergency after-sales support and product upgrades, ODE is committed to helping customers improve the efficiency and safety of rescue tools and provide reliable guarantees for various emergency rescue tasks.